About the Department
Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Encompassing 178 square miles at the southern tip of the San Francisco Bay, San José is Northern California’s largest city and the 10th largest city in the nation. The San José area is powered by one of the most highly educated and productive populations in America. More than 40% of the workforce has a bachelor’s degree or higher, compared with 25% nationally. Forty percent of San José residents are foreign born, and 50% speak a language other than English at home. San José is proud of its rich cultural diversity and global connections, and the essential role the City plays in connecting residents and businesses to the nation and the world.
The Human Resources Department delivers innovative and high quality services and provides leadership to enable the City, its departments, and employees to provide world class municipal services to our diverse residents and visitors.
Position and Duties
The City is seeking a creative, innovative, and experienced Division Manager to lead and manage a new direction for our Health & Safety and Workers’ Compensation Division of the Human Resources Department. This includes managing a staff of six individuals that will be a strategic partner with a diverse array of departments to develop and implement health and safety programs to better serve our employees in injury prevention and workplace safety. The City’s “Powered by People” priority recognizes the importance of our employees – health and safety is essential to that commitment. The Safety program consists of traditional compliance policies and programs and is an exciting opportunity to scale best practices to more departments, a variety of legally compliant policies and programs that are designed to prevent accidents, keep employees safe, and address accidents when they happen. Employee Health Services provides a variety of services to employees and departments including pre- employment physicals; programs for hearing conservation, respiratory surveillance, and blood borne pathogens; and, workplace drug testing, wellness screenings, and limited First Aid care. Management of the Workers’ Compensation program includes oversight of the third party claims administration and vendor contracts.
The Health & Safety Division Manager should demonstrate entrepreneurial and creative approaches to assist and advise the Director of Human Resources; provide day-to-day supervision of subordinate managers; as well as prepare and present staff reports and other types of written communication.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
1. Education: Bachelor’s Degree in a closely related field
2. Experience: Six (6) years of progressively responsible directly related experience, including three (3) years of supervisory experience
3. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
The ideal candidate is an experienced health and safety professional/manager who thrives in a fast-paced environment and sees challenges as opportunities. An inspiring leader dedicated to accomplishing significant tasks through teamwork and skilled in motivating and mentoring staff will find this role rewarding. Energy, enthusiasm and dedication to public service will serve the chosen candidate well.
In addition, the ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.
Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.
Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness
Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values.
Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.
You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.
1. List any professional certifications related to workers’ compensation or safety administration that you possess. Otherwise, write n/a.
2. Please indicate if you have relevant job experience in any of the following (select all that apply).
a. Safety Programs
b. Employee Health Services
c. Workers’ Compensation
3. Describe your experience for each relevant area selected above. Include the organization’s name, size of the organization (number of employees), full time/part time, your role, duration of employment, and the scope of the programs covered (services and dollars).
4. Describe your experience in managing vendor contracts. Include the scope of the contract (service and dollars) and your role.
5. Describe your experience using a computerized claims management system.
6. Please describe your supervisory experience, including how many you directly supervised, their titles, and the number of years of supervisory experience you possess.
7. Provide an example of a situation where you led a project or initiative and how your leadership facilitated its successful completion.
8. Identify a situation where you had to have a “difficult conversation” and describe how you approached it and brought it to successful resolution.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.
If you have questions about the duties of these positions, the selection or hiring processes, please contact Ann Parada at firstname.lastname@example.org
Salary Range: $103,221.471 - 157,656.951
Health and Safety Division Manager bargaining unit is MGT
To apply, please complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers. The application deadline is 8/22/18 11:59 PM on the final filing date. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.